NetClean Privacy Policy

This policy describes how we process personal data.

1 General

This policy describes how NetClean AB, Corporate Identification Number 559016-9040, ("NetClean"," we ") process personal data. For you, being the data subject, it describes what information we process and when, our purposes of the processing and your rights as a data subject.

2 Contact information

NetClean AB
Hälsingegatan 10
SE-414 63 Gothenburg
Sweden
Phone: +46 31 719 08 00
E-mail: privacy@netclean.com

3 Our processing of personal data

We strive to always comply with applicable laws and regulations when processing personal data. This includes respecting the rights of the data subject, which includes providing this information. We follow prescribed principles and ensure that we process personal data lawfully and in proper manner.

3.1 Customer agreements for products and services In order to fulfill our obligations towards you as a customer or partner, concerning the entering of agreement, delivery of products and services as well as invoicing, we process the following personal data:

Name
Email
Business Address
Phone number

The processing includes the customer’s administrative and technical contact person and other stakeholders important for our business relationship. We use the data to enable customer service and provide support.

3.2 my.netclean To create an account in our customer and partner portal we process the following personal data:

Name
Email

3.3 Communication In our legitimate interest, we may use your contact information for the purpose of providing relevant Information and targeted marketing via newsletters, email and phone concerning our products, services and events. You always have the option to decline such communications.

3.4 Events When registering for events we will process your personal data after you have given your consent. The information we process may vary from time but is stated in the consent.

3.5 Technical support When managing support cases, we process contact information and other information you provide us with for the purpose of resolving your case. This includes error descriptions, request information and attached files. Access to your case is limited to the support team working to resolve it.

3.6 Recruitment In our recruitment process we use personal data provided by you as a candidate in your application and during interviews with us or with recruitment agencies on our behalf. We also gather information from the references you provide. After given consent we perform a background check on our finalist candidate.

3.7 Visit to our website When you visit our website we use cookies. You can find more information about how we process cookies in our cookie consent preferences form, which is shown the first time you open our site.

4. For how long do we save personal data?

NetClean will only save personal data as long as required for the purpose for which it is processed or to meet any legal obligations. We follow the guidelines and practices stated by the Swedish Data Protection Authority (“Datainspektionen”) concerning the storage and deletion of personal data.

As a basis, we will not share personal data unless after given consent or if necessary to fulfil our obligations under contract or law. In the event that we share personal data to third parties, we establish a data processing agreement and ensure that data is processed in a proper manner.

6. Your rights

As a data subject you may, at any time and at no cost, request information from NetClean about our processing of your personal data. You may also request that any incorrect data is corrected. Please let us know if there have been any changes to your personal data. You may also ask us to delete your personal data. You are also entitled to have your personal data transferred to another controller, so called Data portability. You have the right to ask us to limit the processing of your personal data or to raise objections to our data processing.

Any request regarding NetClean’s process of your personal data shall be sent to:

NetClean AB
Hälsingegatan 10
SE-414 63 Gothenburg
Sweden
Phone: +46 31 719 08 00
E-mail: privacy@netclean.com

You also have the right and the opportunity to address complaints to the Swedish Data Protection Authority (“Datainspektionen”) regarding our processing of your personal data.